First Receiving Point
Choose the Australian Receiving Point
1- Appointed Prep or Receiving Facility
If stock needs checks, labels or carton changes, share the full Australian business address and receiving contact. Prep and the later Amazon leg are separate unless quoted.
Send us
- Address, contact and receiving hours
- Goods condition and required preparation
- Who manages onward FBA delivery
2- Amazon-Assigned Fulfilment Centre
Request a direct-delivery review using the destination assigned in Seller Central. We must confirm the route, goods, carrier acceptance and site requirements first.
Send us
- Current shipment ID and assigned facility
- Product, box and relevant pallet labels
- Delivery method and booking instructions
Australian Import
Prepare the Importer, Customs Entry and Biosecurity
Importer and Broker
Agree the clearance pathway, documents, product permissions and payment of applicable duties, GST and charges.
Commercial Records
Provide invoice, product descriptions, quantities, values, packing and transport details.
Biosecurity
Check relevant BICON conditions for goods and timber or bamboo pallets, crates and dunnage before dispatch.
Product Review
Check the Goods and Packaging
Product & Packaging
Destination permissions, transport rules and Amazon product eligibility are separate checks. Provide product specifications before buying or shipping stock.
Category Conditions
Beauty, supplements, fragrances and battery-powered goods may need product-specific import or transport review.
Timber and Bamboo
Pallets, crates and dunnage supporting imported goods must meet applicable Australian BICON conditions.
Amazon Inbound
Follow the Amazon.com.au Shipment Plan
1- Create the Shipment
Confirm products, quantities and every assigned centre in Seller Central.
2- Prepare the Goods
Apply the current product, box and relevant pallet requirements.
3- Clear the Import
Arrange the importer, documents, product conditions and release.
4- Set the Method
Agree the carrier and any method-specific appointment or site instructions.
5- Track the Handover
Keep delivery evidence and monitor Amazon's later check-in status.
Booking Owner
Assign Each Task Before Dispatch
| Party | Responsibility to settle before dispatch |
|---|---|
| Seller | Listings and FBA eligibility, Seller Central plan, location, labels, importer appointment and seller-side decisions |
| Supplier or appointed prep facility | Accurate invoice, ready goods, packing, labels and any agreed Australian preparation or onward delivery |
| Australian importer and broker | Customs declaration, product and biosecurity requirements, and applicable duties, taxes and fees |
| Shipax and operating partner | Only the supplier handover, movement, coordination, appointment or delivery tasks named in the quote |
Delivery Exceptions
Plan for a Changed or Refused Handover
| Issue | Next action |
|---|---|
| Amazon assigns a different centre | Send the updated shipping plan; recheck labels, last-mile availability and price |
| Labels, boxes or shipment references do not match | Reconcile physical cartons and Seller Central details before handover or request a correction plan |
| A required appointment is missed or changed | Agree who rebooks, where goods wait and whether storage or a second attempt is chargeable |
| Customs or biosecurity holds the goods | Importer or broker responds to requests and confirms the revised release and delivery window |
| Delivery is refused or units differ at check-in | Preserve carrier evidence and Amazon receiving records; use the agreed exception or claim process |
Shipment Costs
Quote the Import and Exact Receiving Point
Shipax Proposal
Only the movement and handling services expressly included in writing.
Import Charges
Duties, GST, broker and inspection or treatment costs as applicable.
Amazon Fees
Marketplace selling, FBA storage and order fulfilment under your seller account.
Prepare Your Enquiry
Details for an Australian FBA Quote
Share what you know, even before the final Amazon assignment. We will identify what else is needed to review the requested handover.
- Supplier country, city, handover and ready date
- Products, SKUs, quantities, value and applicable safety details
- Carton or pallet profile, dimensions, weights and packaging
- Australian importer, broker and available commercial records
- Prep address or Amazon-assigned fulfilment centre
- Shipment ID, labels, carrier method and booking instructions
Questions about Amazon FBA Shipping to Australia
Send the assigned centre, shipment ID, goods, labels and carrier instructions. Direct delivery must be confirmed for that route and endpoint in writing.
The shipment needs an identified importer. Amazon will not act as importer of record for FBA inventory.
They can. Share the packaging material and available treatment information so the importer or broker can check the applicable BICON conditions.
Only when those tasks appear in the written proposal.